The Crazy One Episodes

EPISODE 109 CREATIVITY

’Hope is not a strategy’ keynote from HOW Design Live 2020

This episode is a replay of my main stage keynote from HOW Design Live 2020.  In a continuation of the most popular talk and main stage keynote from HOW 2019, we will look at the debt we all carry that shares our perspective, the barriers we create for ourselves, and how to find a new mindset to create sustained success.
 
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EPISODE 108 MEMORIAL

The life and lessons of my father, David Gates

Many of you may know that my relationship with my father was unique in that he was my father, but he was also a creative director, my mentor, my first boss, and the foundation of everything I am. On October 5th, 2020, he suddenly passed away. In this episode, I want to share my father’s story as a designer and creative director, how my life has been a direct reaction to his career, and in sharing those stories, I hope you can better understand me, my father, and yourself.
 
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EPISODE 107 CAREER

How to outsmart the broken recruiting system

As we search for a new job, we often slam into a wall of frustration and self-doubt where we aren’t sure how to overcome it or get better results in the hiring process. In this episode, we will look at all of the problems that arise during a job hunt and look at how we can use some new thinking and approaches to short circuit this problem and get better results.
 
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EPISODE 106 CAREER

How to build a personal brand people will love to hate

It’s never a good time to be generic in your career or your work, but that has never been more true than now. Why do so many people have such generic resumes, portfolios, and personal brands that blend into the crowd? In this episode, we will define what makes up a brand, understand why a personal brand has so much power, the most common problems in building one, and how to build the foundation of a powerful personal brand that will get your noticed.
 
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EPISODE 105 CAREER

How to negotiate salary and job offers

I was shocked to learn that most people have never negotiated their salary for a new or existing job. Your success will be driven in large part by your ability to understand these business concepts, stand up for yourself, take control of your career and your financial future. In this episode, we will discuss the questions you will need to ask when you start the process, how to understand your value, and what to expect from the negotiation process.
 
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EPISODE 104 #ShareTheMicNow

Working in Tech While Black part 1 by Jackie Velasquez Ross, Dorcie Lovinsky, and Christian Clark

The third of the #ShareTheMicNow episodes was created by Jackie Velasquez Ross (senior recruiter), Dorcie Lovinsky (engineering manager), and Christian Clark strategic (renewals manager) sharing their history, struggles, and hopes of what it is like to be black and work in the tech industry. 
 
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EPISODE 103 LEADERSHIP

Why creating organization and cultural change is so hard

People, teams, companies, and our entire culture are going through a lot of change. Many of us struggle to figure out how to move forward, evolve, and create real change. In this episode, we will look at the things that stop organization and cultural change, and how we need to approach our problems to create change no matter your role or seniority.
 
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EPISODE 102 #ShareTheMicNow

Sylvia Baffour – I Dare You to Care

The second of the #ShareTheMicNow episodes was created by Sylvia Baffour on how to approach the work around us, emotional intelligence, and being aware of the emotional after taste your leave with the people around you.
 
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EPISODE 101 #ShareTheMicNow

Maurice Cherry and Debbie Millman

The first of the #ShareTheMicNow episodes is an intimate and honest conversation between design industry icons Maurice Cherry and Debbie Millman about the state of the world, their work, what’s going on with some of the design organizations, and much more.
 
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EPISODE 100 CAREER

Rejecting your life’s invisible scripts

We are often influenced, if not even controlled, by the things we think we need to do and the person we think we need to be in our lives and careers. Chasing and repeating these broken narratives is exhausting, and any deviation from them is met with judgment, imposter syndrome, guilt, self-doubt, frustration, and more in all of us. In this episode, we will look at where these invisible scripts come from, why they continue to influence us, and what we can do to fight them.
 
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EPISODE 99 CAREER

8 habits of successful people

As near the 100th episode, I wanted to look at the 8 biggest characteristics that are shared by some of the most successful people I have worked with throughout my career. In this episode, we will explore all aspects of the 8 characteristics I see in the most successful and creative people I know and talk about how you can make them a part of your career development. 
 
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EPISODE 98 CAREER

What to do if you get laid off.

There are few things more anxiety-inducing and career-altering than getting laid off or furloughed. I know because it’s happened to me twice in my career and it taught me a lot. In this episode, we will look at the practical and emotional steps you should take when you get laid off or furloughed, some helpful resourced, and how you can use this to help change your career.
 
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EPISODE 97 CAREER

How to deal with change.

Our careers, personal lives, and the world around us are always changing. This causes stress, anxiety, and even fear, which can derail and debilitate us. But change happens all the time, and how we perceive it and the effect it has on us can make a huge difference in our health, happiness, and success. In this episode, we will look at why we struggle with change, why our feelings about it are normal, and some things we can do to try to deal with it in healthier ways.
 
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EPISODE 96 CAREER

Insights from the Design Imposter Syndrome Crazy One Conversations.

I recently launched my new Crazy One Conversation series by talking with 60 people from 10 countries and 20 U.S. cities in three different Conversations about Design Imposter Syndrome. In this episode, we will recap the basics of Design Imposter Syndrome and then look at some of the factors that are contributing to the explosion of imposter syndrome and go through the best advice, insights, and resources that came out of the three Conversations.
 
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EPISODE 95 CAREER

How to create a standout portfolio.

Creating a standout portfolio is essential because it helps you stand out from the crowd, is one of the main faces of your brand, and your first introduction to prospective employers and your industry. The problem is that it is equal parts art and science with no set formula for success. In this episode, we will look at the trends that are affecting how people see your portfolio, the foundational pieces you will need, and how to build your brand messaging, work case studies and talk about your experience.
 
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EPISODE 94 CREATIVITY

The lost art of boredom.

Creativity has steadily declined for the past 25 years, and no one seems to know why. There are a lot of theories, but I think part of it is because all of our technology and constant engagement is killing boredom, which is an essential part of creativity. In this episode, we will look at why I think boredom is essential to creativity, why it’s in incredibly rare supply, and how you can find more of it.
 
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EPISODE 93 CAREER

Why you have to build and maintain a personal support system.

You face a lot of challenges in your career, and having a good support system can make getting through them a lot easier. But we all battle insecurity, have less support as we grow our career, experience compassion fatigue, and so much more. In this episode, we will look at why we struggle to keep a support system through our career, the 4 parts of a good support system, and how you can start building one that can help you.
 
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EPISODE 92 CAREER

How to deal with difficult and creativity killing people.

One of the hardest parts of creativity is that it’s subjective, which means it can be discussed, debated, derailed, or even killed by difficult people. We will all have to work with these types of people, and knowing how to do it successfully can be a massive part of it you are successful or not. In this episode, we will look at the 4 different personality types you experience at work, why you have to deal with difficult people, how to do it in a productive way, and what to do if it doesn’t work.
 
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EPISODE 91 CAREER

The critical difference between design vs. creativity.

Design and creativity are two terms most people use interchangeably, but they could not be more different, and understanding those differences can make huge differences in your career, your team, and the impact you make in your company. In this episode, we will look at how design and creativity are often confused and misunderstood, how they should be defined, why the difference is important, and how to apply them to your career and team.
 
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EPISODE 90 CAREER

The real reason why you aren’t getting promoted.

I talk with people every week who are frustrated because they feel they are stuck in their career or doing something wrong because they can’t seem to get promoted. In this episode, we are going to look at the problem we are up against in getting promoted, look behind the scenes of the promotion process, understand why your current strategy probably isn’t working and give you a new way of looking at how to build your career to get better results.
 
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EPISODE 89 CAREER

Trends in recruiting, hiring, and retaining the best talent.

Finding and hiring great creative talent is getting harder every day due to record low levels of unemployment, the increasing demand for creative skills, and the expanding role of design. In this episode, we will look at a few of the trends taken from the new Design Trends Report I co-authored that affecting how we find, recruit, hire, and train the best creative people.
 
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EPISODE 88 CREATIVITY

Trust is the key to everything.

Few things are more important to creativity, teamwork, and leadership than trust. Yet trust is one of the rarest and most misunderstood things on most teams and in most companies. In this episode, we will look at the different types of trust, understand where trust is important, look at how to assess the various aspects of trust, understand human-centered transformation, and some of the best ways to build trust.
 
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EPISODE 87 CREATIVITY

Supporting and empowering introverts

Too many people think “good” leaders or teammates have to be energetic extroverts while introverts as described as shy, anti-social, asking too many questions, or needing too much time to think. In this episode, we will find a new perspective and understanding of what introverts go through, why their way of work is really valuable, some tips for those of you who work with introverts, and some things introverts can do to find more support and understanding at work.
 
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EPISODE 86 CAREER

How to make peace with yourself to improve your creativity.

Creativity and insecurity go hand in hand because our ideas and creative process are strongly influenced by what we have experienced in our life. The challenge is that we have all led different lives, so it is pretty much impossible to find other people who have the exact same problems you do. In this episode, we will look at where some of the most common creative insecurities come from, and with that understanding talk through a framework that can help you have a new way of dealing with yourself and your work.
 
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EPISODE 85 CREATIVITY

How to get and give better creative feedback

Feedback is an incredibly important moment at multiple points in the creative process because it can make things a lot better or a lot worse. Yet so many people don’t know how to give good feedback which endlessly frustrates creatives. In this episode, we will look at what makes bad feedback, how to give better feedback, and how to hear and act on all of that feedback.
 
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EPISODE 84 DESIGN

The need for ethical design

You may be tempted to skip this episode because ethics isn’t the most exciting topic, but the need for a deeper understanding of ethical design is a huge emerging design trend. In this episode, we will look at two examples that highlight the need for a better understanding of ethical design, the 5 steps you can take to improve your ethical design process and why it needs to be an ongoing investment.
 
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EPISODE 83 LEADERSHIP

Your leadership maturity level, persona and communication style

We have talked a lot about leadership over the course of this show but this episode will focus more on concrete ways of measuring your leadership maturity, figuring out your leadership persona and look at 4 different leadership communication styles.
 
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EPISODE 82 KEYNOTE

’The Future is Creative’ keynote from HOW Design Live 2019

This episode is a replay of my main stage keynote from HOW Design Live 2019. This talk is a culmination of everything I have seen and learned over the past year and a half working at InVision. It is made up of three truths that I think affect all of us and the six things we need to work on in our companies and in our work and lives. 
 
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EPISODE 81 KEYNOTE

‘Why innovation is rarely authorized’ panel from HOW Design Live 2019

Every company says they want more innovation and leaders who are able to deliver it yet they are often more afraid of extinction than the change that’s necessary for that innovation to be created. As a result, innovation often happens when teams go against the rules and even risk their jobs to get it done. This episode is a replay of a panel discussion I put together with two of the smartest and most inspirational people I know – best-selling author, Greg Larkin and ex-IDEO and current Managing Director of Expa, Sina Mossayeb.
 
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EPISODE 80 CAREER

How to find and restore your confidence

Confidence is something we all seem to be constantly working on since it can be easily faked, lost, or thanks to design imposter syndrome always in short supply. Yet confidence is something that is critical for creativity, leadership, and happiness so we need to understand what undermines it and find new ways of restoring it. In this episode, we will look at the fears that commonly undermine our confidence and 5 ways effective ways to find or rebuild it.
 
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EPISODE 79 LISTENER QUESTIONS

Design operations, start-ups, company “purpose”, your career and building a team.

In this episode, we will answer listener questions about clarifying design operations as a discipline, advice for designers who want to run their own start-up, how companies can make their purpose real and not just a marketing-induced pipe dream, dealing with the fear that your best work is behind you, and where to begin to create a UX strategy for a company that’s never had one before.
 
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EPISODE 78 CREATIVITY

How improv can make your team more creative

At its best, creativity is about spontaneity, creativity, and collaboration. There are few places where we can all of these on display more easily than with improvisational comedy groups but what can they show us about how to improve our creative process and our teams? In this episode, we will look at what happens with improv that lets the creativity flow, what everyone can learn from it and how it can help your team and its culture.
 
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EPISODE 77 KEYNOTE

‘Building an In-House Design Powerhouse’ keynote from SWSX 2019

A replay of my sold out solo keynote from SXS 2019 that looked at how companies want creativity and design like never before, but very few of their internal creative teams have been empowered to take advantage of this demand. In this episode, I share proven techniques and insights he has gained from working alongside the world’s best in-house creative teams as InVision’s Chief Design Evangelist.
 
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EPISODE 76 CREATIVITY

Why cognitive bias is the real problem with your work

Why is it no matter where we work we run into the same frustrating behaviors in our team, our clients, and even ourselves time and time again? More than likely there are some basic psychological biases we all have that are causing and fueling these problems. In this episode, we are going to look at the 6 different types of cognitive bias that are affecting your work, what you can do to start to fight each one of them and help you understand why all of this is critical to your work, your team and your company.‘
 
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EPISODE 75 CAREER

How to survive corporate politics with grace and integrity

Dealing with politics is a necessary evil no matter where you work and at their worst can be so complicated that they can drive you out of a company or stand in the way of great work going out the door. In this episode, we will look at some of the emotional issues behind office politics and talk about the 8 habits that you can use to be able to survive them with grace and integrity.

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EPISODE 74 PROCESS

Design Thinking isn’t bullsh*t. The way you apply it is.

Lately, I have seen some talks, articles and gotten some questions from people who are struggling with or just downright angry at using Design Thinking and/or Design Sprints. It’s something I’ve been able to use with a lot of success throughout my career so I reached out to some of these teams to understand what was going on. In this episode, we will look at why Design Thinking and/or Design Sprints getting beaten up, why do people feel this way, and in many cases, why I think their frustration is justified.

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EPISODE 73 LISTENER QUESTIONS

Design leadership, office environments, design authority. conflict and sharing.

Innovation is easily the most abused word in the corporate lexicon because we all talk about it so much but so few companies and teams are actually able to create it. In this episode,w we will look at why innovation fails, the traits of truly innovative teams and what you can start doing on your team or in your company to fix all of this.

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EPISODE 72 LEADERSHIP

How to create REAL innovation.

Innovation is easily the most abused word in the corporate lexicon because we all talk about it so much but so few companies and teams are actually able to create it. In this episode, we will look at why innovation fails, the traits of truly innovative teams and what you can start doing on your team or in your company to fix all of this.

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EPISODE 71 CAREER

How to become a digital product designer

The number one question I get asked on a weekly basis is how to move from a marketing, branding or advertising role into a digital design or product design role. Its a tough question and I’ve found that there are PRETTY MUCH NO resources out there to help people figure it out. In this episode, we will explain the difference between marketing and digital design, what they have in common, what is different and what you need to learn to be able to move into digital product design.

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EPISODE 70 LEADERSHIP

Understanding and improving your emotional intelligence

To lead creative teams you need to be able to understand your emotions, understand how other people feel and how your emotions can have an effect other people. In this episode, we are going to look at the five different parts of emotional intelligence to understand how they are all connected, how they affect you and what you can do to improve it.

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EPISODE 69 CREATIVITY

How to fight imposter syndrome

Even the most successful creatives a little secret we all share – from time to time we feel like frauds. It’s called design imposter syndrome and it is a psychological phenomenon where you have a belief that you’re inadequate despite evidence to the contrary. In this episode, we will look at why it is something we all have, the 5 different types of imposter syndromes, and what you can do about it.

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EPISODE 68 YOUR CAREER

What’s the equation for doing great work?

There are so many elements that go into building a great career but what are those elements and how do you keep them in the right balance to be successful? In this episode, we will explore how craft, originality, impact, joy and other variables can come together to define your career, you work and your happiness.

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EPISODE 67 CREATIVITY

How to give better design feedback

Creativity is all about collaboration which is why, whether you are leading a team or part of it, giving great feedback is an essential skill. In this episode, we will look at the two types of feedback, a model to give great feedback and some critical things to always keep in mind.

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EPISODE 66 ORIGINALITY

What to embrace, fight, stop and start to rediscover your voice and create your best ideas.

Everyone wants to let their work have a stronger voice and be more original but we have to deal with self-doubt, group think, and working for companies that demand conformity to a shared culture and way of thinking. In this episode, we will look at what makes up the foundation of originality and then explore the things that you need to embrace, fight, stop and start to rediscover your voice, fight the forces that want to strip your originality away from you and give you a roadmap for how to create better ideas with more originality.

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EPISODE 65 LISTENER QUESTIONS

Branding navigation, hamburger menus, design systems, inspiring change and more.

In this episode we will answer listener questions about if main navigation should just get you around or project a brand image, if there such a thing as “necessary evils” in design, my take on having Design Systems in a large enterprise, how to inspire change in small organizations, and How travel inspires my creativity and approach.

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EPISODE 64 CREATIVITY

Best practices for remote work

Increasingly as companies become more global and our work becomes more complex we are working, ideating and creating with teams all over the world and it can be very difficult to be successful using old approaches in this new way of working. In this episode, we will look at the most common problems with remote work, the most common misperceptions, and the different mindset, tools, and behaviors you will need to be successful.

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EPISODE 63 CREATIVITY

The good and evil of data, research, and brainstorming

Combining data and research with your creative process is a tricky and frustrating thing for too many people. In this episode, we will look at data, research and brainstorming to see how powerful they can be when used correctly, the reasons why they can completely kill creativity when used incorrectly and the best practices you should use so that all these techniques can strengthen your work.

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EPISODE 62 LISTENER QUESTIONS

Advice for junior designers, activating empathy, work routine and more.

In this episode we will answer listener questions about content creation, the top 3 books I recommend to friends, advice for junior designers, how to get work done and my thoughts on being a “jack of all trades”.

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EPISODE 61 YOUR CAREER

Portfolio, resume, and personal branding refresher

If you are actively looking for a new job or want to figure out to make the most out of your current career, then you need to listen to this episode. Too many great creative talents don’t have the careers they deserve and are struggling to find a new job because of a few simple, but huge problems are the reason why. In this episode, we will look how you can better understand employment process, as well as some of the basic do’s and don’ts so you can build a stronger brand and get better results in your next job search.

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EPISODE 60 DESIGN THINKING

Understanding the power and potential of Design Thinking

Using Design Thinking successfully with your team is about a lot more than just understanding the steps of this increasingly popular methodology. In this episode, we will look at a number of things that will help you understand the value and potential of Design Thinking through things like how it instantly empower your team, how it allows you to bring everyone into the process in an inclusive way, how it lets you evaluate the leadership potential of your team and partners, change the thinking of your company and much more.

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EPISODE 59 YOUR CAREER

Know when to quit and do it the right way

Leaving your job is always a difficult decision but how do you know if you really should go after something new, see if it is a great opportunity that isn’t being influenced by your emotions, and how do you leave the right way? In this episode, we will look at the seven signs that it is indeed time to move on, make sure that you don’t fall into emotional traps while making the decision and go over everything you need make sure you do after you give your notice.

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EPISODE 58 LEADERSHIP

Confronting gender bias

We all need to start this conversation (especially men) because gender bias is a real problem that is very difficult to discuss and understand its conscious and unconscious expressions. Very few people understand it, have any idea how to confront it or make changes to improve it. In this episode, we will look at why this is a real problem, what a realistic outcome would be, the nine different types of bias, and what we can do about it.

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EPISODE 57 CULTURE

How to fix all those useless meetings

Is there anything worse than having your entire day eaten up by meetings? They are too often unfocused, willed to too many people who don’t need to be there and they don’t seem to accomplish the decisions that needed to be made. In this episode, we will look at why team cultures change being so meetings centric and the four things you need to work on so you can have fewer meetings and the ones you do have will be more productive.

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EPISODE 56 MISSING MANUAL

How to get the most out of this podcast

Listening to this podcast and taking notes isn’t enough to having anything change for you or your team. In this episode, I wanted to share the one thing that I think is the missing manual for this show that will help you get more out of the information I share and make more of a change for you and your team.

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EPISODE 55 LEADERSHIP

Know what fights to pick and how to fight them constructively

Fighting for what you believe in at work and what your team needs are a critical parts of leadership. The problem is that if you to do it too much then you are a real pain to work with but if you don’t do it enough then you aren’t an effective leader. In this episode, we will look at how to find a balance in how often you have fights, why they are important and how to make fighting constructive instead of destructive for you and your career.

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EPISODE 54 CREATIVITY

The importance of honesty for your work, your team and yourself

As we continue to explore the relationship between creativity and some of our base emotions we move on to one of the most difficult for your work, your team and yourself – honesty. In this episode, we will look at honesty vs. candor, how to apply it, and deep dive into it in your career, your personal life, your work and yourself.

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EPISODE 53

The Crazy One podcast’s biggest lessons of 2017

I wanted to close out 2017 by looking back at some of the most important themes and issues we discussed over the past year of the podcast. In this episode, we will look at the show’s common themes of creativity, your career and leadership to dig deeper into the things that I think are important, where I see a lot of creative struggling and the things that were in the most popular episodes over the past year.

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EPISODE 52 YOUR CAREER

6 ways to screw up your career

Navigating your career path can be extremely hard as there are a lot of traps and obstacles that can cause real problems you won’t see until it is too late. In this episode, we will explore six of the most common career mistakes that I see creatives make too often and explore a few different ways you can be sure you don’t make them in your career.

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EPISODE 51 LEADERSHIP

How to work with underperforming people and teams

One of the toughest things you will ever do as a creative leader is to come up with a plan and have the tough conversations with a person or team that is struggling to deliver great work. It is the leadership question I am asked the most so in this episode we will look at the different ways you need to work with an individual person versus an entire team that is struggling and the what your role as a leader has to be in this process.

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EPISODE 50 YOUR CAREER

‘Building your personal brand’ from Adobe MAX 2017

A replay of my sold out session from Adobe MAX 2017 that asked can you tell people why you are different and better than every other creative out there? This session will highlight the power, importance, and difficulties of creating your own personal brand, see why building your brand is critical for finding the perfect new job, standing out in your current job, or getting respect in the industry.

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EPISODE 49 LEADERSHIP

‘In-house powerhouse’ from Adobe MAX 2017

A replay of my sold out session from Adobe MAX 2017 that looked at how companies want creativity and design like never before, but very few of their internal creative teams have been empowered to take advantage of this demand. In this episode, I share what I have learned leading successful and empowered client-side teams for more than 11 years at Starwood Hotels and Citi.

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EPISODE 48 LEADERSHIP

3 steps to help you coach and grow your team members

Over the course of this show, we have talked a lot about how to lead creative teams because there are many unique challenges for this type of leadership. One of the biggest challenges is how to effectively coach and grow the members of your team to make them a more valuable part of the team and meet their career goals. In this episode, we will look at how you can apply that leadership to people on your team and get the results you want from them using a simple three step process you can start using today.

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EPISODE 4CREATIVITY

Understanding and applying empathy in your work

Empathy is a simple phrase that’s increasingly popular thanks to methodologies like Design Thinking, but very few people understand it, how to incorporate it into their work or how to find real empathy with their customers. In this episode, we will look at what empathy entails, the things people mistakenly think is empathy, how to find empathy in your work and find a balance between empathy and subject matter expertise.

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EPISODE 46 LEADERSHIP

Why creatives quit and what you can do about it

They say that people quit bosses, they don’t quit jobs and this is mostly true. But leading and working as a creative comes with its own set of challenges that can drive people to leave your team or for you to find a new job. In this episode, we will look at some of those unique challenges, what you can do about it as a leader or as an employee, and that are 4 questions you need to ask before you change jobs.

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EPISODE 45 LEADERSHIP

Become a better leader with the 10/80/10 rule

Leading a creative team is hard because you have to balance giving your team enough freedom to come up with their own ideas while still leaving room for your influence and leadership. In this episode, we will look at the 10 / 80 / 10 rules which will give you a 3 part framework to calibrate your leadership against and find the right balance of team freedom and your leadership.

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EPISODE 44 YOUR CAREER

Make your own luck

Too many people think that luck has something to do with success but nothing could be further from the truth. You need to make your work luck and in this episode, we will take a closer look at what people really meany when they say people are ‘lucky’, how preparation defines success more than anything, give an example of that from one of my most famous projects and talk about the habits of “lucky” people.

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EPISODE 4CREATIVITY

Understanding and breaking through creative slumps

Creativity ebbs and flows for everyone. We all know that the times when you are struggling to find ideas and feel like you are in a slump are the most frustrating but what can you do to break out of it? In this episode we will look at the different types of creative slumps, the reasons why they happen and some of the things I have found successful to break them.

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EPISODE 42 DESIGN

How to design a great mobile app

Since apps were introduced with the launch of the iPhone app store a decade ago, every business wants to have a great, impactful app but many creatives still make big mistakes in the way they are designing those apps. In this episode, we will go through everything I have learned designing multiple iOS and Android apps which have had 5 star user reviews for years, have named as one of the world’s 100 best apps, and have been included in 9 Apple keynotes, the Human Interface Guidelines and more.

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EPISODE 41 CREATIVITY

Understanding and embracing insecurity

There is a lot of nuance and emotion that goes into creativity and part of your success will be determined by how well you understand and control those emotions. Insecurity can play a huge part in helping or hurting your creative process so its something you need to be able to control. In this episode, we will look at the stages of creative insecurity, how social media can affect it and some technique to help you control it.

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EPISODE 40 CREATIVITY

Who owns creativity: In-house or agency teams?

Over the past 10 years, there has been a continuous investment in the growth of in-house creative teams which has resulted in a changing relationship between companies and their agencies. In this episode, we will look at the pro’s and con’s of in-house and agency creative teams, the different ways they work and where we all need to go from here.

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EPISODE 39 MENTORING

Mentoring: How to find or become a mentor

As your career grows, it’s natural to want to learn from people who are older, more experience or more successful than you are. As you become more successful, it also becomes natural to want to pay that experience forward to younger creatives. But how to do approach someone who you want to learn from, how do you know what type of mentor you should be and how do both sides do it successfully? In this episode, we will look at how to find or become a mentor, start a productive conversation and set both sides of the mentor / mentee relationship up for success.

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EPISODE 38 LEADERSHIP

Building stronger relationships with your clients (even the difficult ones)

The relationship between creatives and their clients is one of the most important parts of the creative process because to be able to do great work, your clients need to trust and respect you and your creative process but it doesn’t always happen. In this episode, I will talk about how to build a solid foundation with any client, the importance of trust in that relationship, how you can training bad traits out of difficult clients, how you can avoid problems by including clients in the creative process and some basic tips to building rapport with your clients.

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EPISODE 37 CREATIVITY

How to stop executive interference in your creative process

Creative teams are at their best when they are given a problem to solve instead of a solution to be vetted. One of the biggest places where these problems are generated are from company executives who throw out ideas that are taken as gospel to be blindly followed instead of a challenge that needs to be understood and solved. In this episode, I will walk you through the to most common and problematic places where this happens and how you can overcome it to let your team be creative and become more empowered within your company.

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EPISODE 36 LISTENER QUESTIONS

Listener questions: When do you ask for a raise, making remote teams work and valuing creative talent

This episode answers listener questions about how can creatives can pick the right time to ask for a raise or promotion, what’s the best way to negotiate your raise, how you can get remote teams to work together more seamlessly and a discussion of how companies should be valuing and hiring creative talent. If you have questions you want answered you can ask them by ‘liking’ The Crazy One podcast on Facebook, finding me on Twitter @sdgates or on LinkedIn and I will answer them on an upcoming show.

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EPISODE 35 – DESIGN THINKING

Part 3: Implementation phase and how to build it into your culture

The third in a 3-part series we will look at implementation which is the final phase of Design Thinking where you bring the insights from the inspiration phase and the concepts from the ideation phase to life into prototyping, testing and final delivery. Then we will look at some of the ways you can bring Design Thinking in your culture including how you can bring this thinking to your company, how your team members should act and how you can change your culture.

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EPISODE 34 – DESIGN THINKING

Part 2: Ideation phase 

The second in a 3-part series that’s a crash course in Design Thinking that will teach you all the important parts of this methodology that I learned while becoming an IDEO certified Design Thinking Trainer. In this episode, I will teach you how to take the insights you found through your research in the inspiration phase and start to brainstorm ideas by learning how to craft ‘How might we’ statements and the 7 rules for running a better brainstorm.

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EPISODE 33 – DESIGN THINKING

Part 1: Overview and Inspiration phase

Everyone is talking about Design Thinking but not many people understand or know how to use this methodology. This is the first in a 3 part series that’s a crash course in Design Thinking that will teach you all the important parts of this methodology I learned while becoming an IDEO certified Design Thinking Trainer. In this episode, we will give you an overview of all of the parts of Design Thinking and then explore the inspiration phase which consists of research and synthesis.

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EPISODE 32 – DISRUPTION

Create game-changing ideas by seeing opportunities before anyone else

The world is always changing around us and as creatives we need to be able to see these changes before they happen because those changes give us the opportunity to create disruptive ideas. But changes don’t always happen to an industry because on a start-up or app. This episode will teach you lessons in non-traditional disruption from tattooing, toys and my work on Apple Watch, as well as how you can learn to overcome cognitive bias to spot these opportunities before everyone else.

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EPISODE 31 – LISTENER QUESTIONS

Setting your salary and showing the value of an in-house team

This episode answers listener questions about how to figure out what the salary if you should ask for on your next job interview and how to show your company the value of an in-house creative team. If you have questions you want answered ‘like’ The Crazy One podcast on Facebook, post them there and I will answer them in an upcoming show.

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EPISODE 30 – CLIENT-SIDE CREATIVITY

How to fix broken client-side creative teams

Companies want creativity and design like never before but very few of their internal creative teams have been empowered or supported to be able to take advantage of this demand. In this episode, I share everything I have learned leading client-side teams for 10+ years at Starwood Hotels and Citi.

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EPISODE 29 – PUBLIC SPEAKING

How to become a great public speaker

Presenting your work to a small group of business people is one thing but speaking in front of a crowd is a whole different challenge. In this episode, I will share everything I’ve learned as I went from being terrified to speak in front of small groups to be able to travel the world speaking in front of crowds of thousands of people.

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EPISODE 28 – CAREER ADVICE

Everything important I’ve learned in my career so far

I’ve had a lot of successes and challenges over the course of my career but all of those challenges taught me some important lessons. In this episode, I share the most important lessons I’ve learned in 6 different areas in the hope that they will be able to help you have a more successful and creative career.

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EPISODE 27 – CREATIVITY

The importance of happiness in creativity

I always ask creatives “Do you know what you need to be happy” and its amazing how few of them can actually answer that question. This episode looks at why happiness is an important part of creativity, understanding how being happy is a part of creating versus the creative process, and how you can understand things that influence your happiness like decision fatigue.

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EPISODE 26  CREATIVITY

Creativity is a blue-collar profession

Creatives have opportunities right now that we haven’t seen since the industrial revolution and we’re blowing it. This episode is a continuation of Episode 1 ‘Lightbulbs are bullsh*t’ that goes beyond understanding your creative process to look at how to find better insights that will lead to better ideas.

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EPISODE 25  DESIGN

What are atomic design systems and why are they the future?

The days of creating pixel perfect designs on small teams are long gone so how do you make sure that can create consistent branded experiences without compromising creativity?  This episode walks you through the basics of building all the pieces of an atomic design language and how to roll it out to your organization.

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EPISODE 24 – PROCESS

Making design work with agile methodologies

If you have ever tried to be creative on a team using an agile methodology then you know how challenging it can be to have ideas in this dynamic and focused environment. This episode walks you through the basic of agile methodologies, a look at the common problem creative have working in this process and tips for how you can marry the needs of a design team with this way of working.

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EPISODE 23 – LEADERSHIP

My talk with Scott Morrison at the 2016 Fifteen Seconds Festival

A replay of my conversation with Scott Morrison, formerly head of marketing at Levi’s, Activision and Diesel, at the Fifteen Seconds Festival in Graz, Austria earlier this year talking about leadership, creativity and how we approach our work and careers.

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EPISODE 22 – TEAMWORK

5 Ways to Build Rapport with Your Clients

If you can’t build rapport with your clients and your team then they won’t trust you and your best ideas will never see the light of day. This episode explores 5 simple things you can do to build stronger leadership and partnership with your clients and within your team.

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EPISODE 20 – CREATIVITY

Insights from my dinner with chef Thomas Keller on creativity and culture

I recently had the opportunity to sit down for bucket list dinner with luxury retail developer Ken Himmel and chef Thomas Keller at Per Se in New York City to discuss their insights on creativity, leadership, building culture, hiring and more.

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EPISODE 21 – LEADERSHIP

Success is a choice from Adobe MAX 2016

A replay of my sold out session from Adobe MAX 2016 that looked at how companies are finally starting to see the true value of design which has created great opportunities for creative teams but few understand how to foster the leadership that can deliver greater creativity, innovation and results from the same teams you’re working with today. This episode will walk you through how to foster a culture that creates strong leadership, grow creativity and understand the most common leadership blindspots and what you can do to overcome them.

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EPISODE 18 – TEAMWORK

The 7 rules for running a better brainstorming

Every company and every team wants to be more creative and have better ideas. But how do you get better? This episode shows you how to frame the opportunity given to you by your creative strategy using ‘how might we’ statements and the 7 rules to run a better brainstorming session.

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EPISODE 19 – DESIGN

4 trends that will define the future of UI/UX design

Digital technology and form factors are constantly changing so how do you create experiences that stand out from the crowd? This episode looks at four emerging trends you can use to help create better digital experiences for websites, mobile apps, social media, wearables and emerging technologies.

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EPISODE 16 – CLIENT-SIDE CREATIVITY

The secrets of how to be a successful client-side creative

Working as a creative team member or team leader for an in-house design team can be challenging. This episode looks at some of the insights I’ve learned over my 10+ years building and leading award-winning client side creative teams.

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EPISODE 17 – HIRING

What do you need to look for to hire better creatives?

Every team wants to hire the best people but what do you look for? How do you get better at it? What should you avoid? This episode walks you through some of the questions I’ve learned to ask, some of the things I’ve learned to look for and some of the tests I’ve developed to find the best people.

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EPISODE 14 – PRESENTATIONS

Understanding your audience, the aftermath and keeping it sold

Episode 13 covered the things you need to do to create a powerful presentation and this episode will teach you how you can better understand the clients you are presenting to and what needs to happen after your presentation to keep your work sold.

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EPISODE 15 – CREATIVITY

My conversation with Ferran Adria, the world’s greatest chef

Ferran Adria has been called the world’s greatest chef. He is certainly one of the most creative. This episode shares the insights on creativity, inspiration and more I learned from my visit to elBulli Taller and my conversation with Ferran Adria, the world’s greatest living chef.

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EPISODE 12 – PRESENTATIONS

Selling, your presentation style and better storytelling

Great ideas only see the light of day if you can sell them to your clients. This episode will teach you the critical things you need to know to become a great presenter who can sell your work to any client through understanding what you are presenting, your presentations style and the power of storytelling.

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EPISODE 13 – PRESENTATIONS

Building, setting up and giving a great presentation

Episode 12 covered the basics of becoming a great presenter and this episode continues the series by teaching you how to build better presentations with actionable tips, tricks and insights on setting up and giving great presentations.

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EPISODE 10 – CREATIVITY

How to build a creative strategy

If you want to have great ideas then you need to base those ideas in a great strategy. This episode will look at ways to build a better and stronger creative strategy using the power of empathy and 8 questions that will give you the answers you need to get started.

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EPISODE 11 – DESIGN

Fashion, technology and shoes that may change everything

Trendspotting can be a powerful tool to help you find breakthrough ideas. This episode looks at the intersection of fashion and technology, and a trend in technology that could disrupt the entire fashion industry.

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EPISODE 8 – YOUR CAREER

The lost art of the job interview

Most of the time you never get any feedback on why your last job interview didn’t go well and you didn’t get the job.This episode will help you learn common mistakes, how to be more prepared, sell your brand and get better results next time.

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EPISODE 9 – DESIGN PORTFOLIOS

The biggest opportunities, secrets and mistakes

This episode will teach you the insights I’ve learned from creating my award-winning portfolio site and reviewing thousand of other portfolios to learn the 5 things you should do and the 3 things you should never do in your portfolio.

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EPISODE 6 – YOUR CAREER

The power of personal branding

Can you tell people why you are different and better than every other creative out there? This episode will help you understand the obstacles, power and importance of creating your own personal brand and how to start building it today.

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EPISODE 7 – YOUR CAREER

Bringing your personal brand to life

Episode 6 helped you define your personal brand and this episode will help you start to build your personal brand ecosystem by understanding the secrets to bring it to life in your resume, business cards, social media and more.

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EPISODE 4 – DESIGN

Potatoes and Power of Experiential Currency

Social media has turned everyone into little brands who are concerned about their image, voice and much more. This episode looks at the importance of using unique insights in your work and a look at the underlying currency that really drives social media.

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EPISODE 5 – LISTENER QUESTIONS

Should designers code? Is platformification killing design?

This episode answers listener questions about should designers learn to code, making developers a bigger part of your creative process and talking about if digital platforms are killing design.

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EPISODE 2 – LEADERSHIP

Obstacles and 7 steps to becoming a better leader

Companies are desperate for more creative leadership but few of them know how to coach people on becoming better leaders. This episode looks at the most common leadership obstacles you will have to overcome and the 7 steps to help you become a better leader.

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EPISODE 3 – LEADERSHIP

Culture, beliefs and the power of ‘What inspires you?’

Team cultures are created either by default or by design. This episode will look at how to evaluate your team, the steps to create a strong culture and understand the power of asking ‘What inspires you?’.

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INTRODUCTION

Welcome to the crazy

This episode is an introduction from the host and award-winning Creative Director, Stephen Gates on his background, what inspired him to create this podcast and previews some of the topics that will be covered in the show.

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EPISODE 1 – CREATIVITY

Lightbulbs are bullish*t

Most people believe the myth that ideas are lightbulbs where we get all the answers to the problem all at one. Nothing is further from the truth. This episode looks at insights and tips on how you can be more creative and get a better understanding of your creative process.

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